Privacy Policy
Last Update : Jul,2026
Welcome to the official website of Dr. Osama Abdel Hakim. We are committed to protecting the privacy of all visitors to our website and our patients. We handle your personal information with transparency and responsibility, in accordance with applicable laws and regulations.
By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the practices described herein.
1. Information We Collect
We may collect certain information when you use our website, including, but not limited to, the following:
- Full name.
- Phone number.
- Email address (if provided).
- Information provided when booking an appointment.
- Any information you voluntarily submit through our contact form.
- IP Address.
- Device and browser information.
- Pages visited on the website.
- Time spent on the website and user interactions.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To schedule and manage appointments.
- To communicate with patients and respond to inquiries.
- To improve the quality of the services provided.
- To improve website user experience.
- To measure the performance of advertising campaigns.
- To analyze website performance and understand visitor behavior.
- To protect the website from unauthorized or fraudulent use.
3. Cookies
The website uses cookies and similar technologies to enhance the user experience, including but not limited to:
- Remembering certain user preferences.
- Analyzing website usage.
- To measure the effectiveness of advertising campaigns.
- To personalize content and advertisements when necessary.
Users can control or disable cookies through their browser settings; however, this may affect certain website features and functionality.
4. Analytics and Advertising Tools
The website may use third-party services, including but not limited to:
Google Analytics
We use Google Analytics to understand how visitors use the website, such as the most visited pages, traffic sources, and time spent on the site, in order to improve the user experience.
Meta Pixel (Facebook Pixel)
The website may use Meta Pixel to measure the effectiveness of advertising campaigns, improve ad targeting to the right audience, and retarget visitors with relevant advertisements.
TikTok Pixel
The website may use TikTok Pixel to analyze ad performance, measure conversions, and improve marketing campaigns on the TikTok platform.
5. Data Sharing
We do not sell or rent personal data to any third party.
However, some data may be shared with technical service providers who assist in operating the website, such as:
- Website hosting services.
- Analytics services.
- Analytics services.
- Website security service providers.
This is done only to the extent necessary to provide services and ensure the efficient operation of the website.
6. Information Security
We implement appropriate technical and organizational measures to protect personal information against:
- Unauthorized access.
- Unlawful alteration.
- Unauthorized disclosure.
- Loss or destruction.
While we take reasonable measures to protect your information, no method of data transmission over the Internet can be guaranteed to be 100% secure.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
8. External Website Links
The website may contain links to external websites.
We are not responsible for the privacy policies or content of those external websites. We encourage users to review the privacy policies of any third-party websites before using their services.
9. Children’s Privacy
This website is not intended for children under the applicable legal age, and we do not knowingly collect personal information from them.
If we become aware that personal information has been collected from a child without the consent of a parent or legal guardian, we will take reasonable steps to delete such information as soon as possible.
10. User Rights
Subject to applicable laws and regulations, users may request to:
- Know what personal data we hold about them.
- Correct inaccurate data.
- Update data.
- Request deletion of data when possible.
- Object to certain data processing methods.
Eleventh: Amendments to the Privacy Policy
We may update this policy from time to time in accordance with technical, legal, or operational developments.
Any updates will be posted on this page with a revision of the last update date.
Twelfth: Contact Us
If you have any inquiries or requests regarding the privacy policy or how personal data is processed, please contact us through the contact methods available on the official website.
Consent
By using this website, you acknowledge that you have reviewed this privacy policy and agree to the collection, use, and processing of information as stated herein.
